This training clears up one of the most common points of confusion in OTMS: the difference between email campaigns and automations. We’ll break it down in real-world terms so you can confidently choose the right tool for the job and stop second-guessing your strategy.
Go to Marketing > Email Campaigns to send a one-time email blast.
Use Automation > Workflows to build sequences that run on autopilot.
Remember: Campaigns are one-time messages. Automations are triggered systems.
If you're sending multiple emails over time (like a welcome or nurture sequence), automations will save your sanity. You build it once, and it runs every time someone enters. This is how you scale your business without burning out.
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